Navigating AI in Higher Education: Risks, Opportunities and Back Office TransformationMike Cullen - Baker Tilly Join us for an engaging discussion that delves into the transformative power of artificial intelligence (AI) in higher education. Attendees will gain insights into the transformative role of AI in the higher education business office. As the wave of digitization surges, AI's opportunity to optimize operations, deliver predictive analytics, offer personalized student services, and formulate enhanced financial strategies has become more evident. Yet, this evolution is not without its challenges and risks. Ethical dilemmas, protection issues, and the emergence of new requisite skills among staff are just a few of the complexities that institutions must navigate. This session, drawing from a diverse range of experiences, will share firsthand knowledge, lessons learned and strategic approaches to harnessing AI's potential while mitigating its challenges and risks. Participants will not only gain an understanding of some of AI's impacts on the current higher education landscape but envision its future trajectory. This session will help foster a holistic understanding of how AI is reshaping the business facets of academia. Learning Objectives
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